Trauma Informed Organziations

I thought I had re-blogged this, but it isn’t showing up on my site…
Something really important for all organizations…
Funny how it’s very in-line with something my wife was saying about a new potential job: everyone has their reasons and their struggles… Maybe even retail needs some trauma-informed training… (PS – My wife rocks because she is the one wanting to point this out to everyone at the new job! See, I haven’t totally spoiled her and made her hate the world…)

Out of the Rabbit Hole

crystal light

I am currently working on a certification from the University of Buffalo on Trauma Informed Organizations.  I have been studying trauma related materials for a while. It has been fascinating and helpful  healing for me.

What is a Trauma Informed organization? It is an organization that has taught trauma informed care from the person who answers the phone to the CEO. It is the basis for policy and procedures. Trauma informed agencies and organizations are totally aware that every contact with a patient makes a difference in their reaction to the care being offered and also in their ability to get well.

For example, a person with mild PTSD is coming to see a doctor for stomach upset. The admission person snarls at them because they are lacking some information on their admission form. She tosses the clip board at the patient and says snottily, “you need to fill out…

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